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“My wife and I could not have been happier with Paul and Krissy. As first time homebuyers, our biggest fear going into our home search was working with a buyer's broker that was more interested in getting a deal done than helping us find a good result. Paul and Krissy gave us the opposite experience; they were genuinely committed to helping us, and they gave honest feedback on homes. They leveraged their unique prior experience (which includes property management and performing home assessments) to assess the condition and value of things like furnaces, boilers, etc. that my wife and I would not have considered or known much about. They also gave expert advice on the potential costs associated with work that would need to be done on various homes postclose helping us avoid rushing into houses that would need significant expenditures on renovations. Their honesty and invaluable advice on issues like these quickly convinced us that we were in good hands, as did their impressive knowledge of the local market, of properties coming to market, and of appropriate bid amounts for houses we were considering. We also appreciated their responsiveness over email and the phone, their willingness to conduct thorough walkthroughs of homes, and their ideas on properties that we may be interested in.”
“THEY ARE THE BEST, NO OTHER WAY TO SAY IT!!! No one knows the market better in the West Hartford and Avon area than these two, and above all else, there are no more honest agents. I have had houses or condos bought and sold in Houston, Denver, New Jersey, Florida, and the Boston area and I have never had a better experience. If you want an agent(s) that are always responsive, will work weekends and holidays for you, and provide continual visibility to the purchasing/selling process, what is available or who wants to buy from you, and does it all with total integrity, work with Paul and Kristen, they take care of business and will take care of you!!!”
"We are a military family with many moving experiences. Kristen and Paul were by far the BEST real estate agents we have ever worked with. They went above and beyond what any agent has done for us before. They work as a team so you know you are always taken care of no matter what. Kristen was able to quickly learn what we wanted in a home and put together many lists of potential homes for us to see. She previewed houses for us, even over FaceTime, to streamline the relocation process. Their patience with us and our housing search was amazing! They didn't just want to close a deal but made sure we found the right home for our family at a fair price. They also helped with finding local contractors and getting to know our new area. They were not just real estate agents but were a welcome committee to our new town. We have recommended them over an over again."
"Paul and Kristen were outstanding to work with. They marketed and sold our home of 31 years when we decided to downsize. We were extremely pleased with their attention, integrity and high energy. Most important, we received a timely and very good price for our home, particularly in comparison to prices our neighbors settled for.
On the other side, they were both incredibly helpful when we searched for a condominium to buy nearby. Kristen provided design services that opened our eyes to the potential of a condo that initially appeared not quite right for us. We bought it and proceeded with her recommended renovations and are extremely pleased with the result. Paul has years of experience and was very helpful in advising us on construction, building materials and HVAC.
“My experience with both Paul and Krissy has been exceptional. I am into my fifth real estate purchase with them and the experience and service has been exceptional. Together, their experience has enabled me to purchase both a vacation home and commercial buildings at very reasonable rates with no problems whatsoever. Their extensive knowledge of both residential and commercial properties make them a wonderful team for anyone who is either looking to purchase or sell.”
“Selling our home was an emotional challenge for us after living there for 30 years and raising our family there. Paul and Krissy were able to guide us through the process with professionalism and understanding of our feelings toward the house. Their suggestions for how to rearrange furniture and lighting not only made our home more presentable, but more comfortable for us too. They are true professionals. They guided us through negotiations with the buyer, which could have been so stressful had they not kept a cool and level head! They also helped us through the closing and made sense of all of the paperwork. We couldn't have asked for a better team to handle the sale of our house!”
“These two are what knowing your product is all about. They really know the inside and outside of real estate. My wife and I listened to and did everything they said even if we didn't always agree...they were always correct about everything from start to finish on our sale and our purchase. They asked and found out all about our needs and wants and didn't waste time with things that didn't fit our profile. We were very very happy with our entire experience!”
“We are not typically ones to submit recommendations, but we so respected the experiences that we had with Paul and Krissy that we felt we had to submit one. We have bought and sold several homes with Paul. He is hands down the best real estate agent we have ever worked with. He is a true professional with many years of experience. He works with an established group of professionals and knows the market area well having lived and worked there for nearly all his life. He knows the real estate business inside out and is very easygoing. He listens well and is very responsive. We always felt he had our best interests at heart. Especially in stressful times, he was there to keep us on track and to guide us to the finish line. We have bought and sold several homes with him now and have recommended him to people who have since used him to high regard. We met Krissy for the first time on this last transaction. We were impressed by her knowledge, responsiveness, and commitment to us as well.”
“When my fiancee and I decided to buy a home, we were totally foreign to the process as neither of us had ever purchased a home or knew much about the process. A friend of mine who recently purchased a home recommended Krissy Mok. It was apparent right from the beginning that we made a great choice as Krissy could not have been any more helpful and on her game. From the initial meeting to explaining the detailed process to setting up showings to putting together an offer and negotiating, Krissy was there every step of the way and always delivered prompt responses and answers to any questions. One thing in particular that stood out was she not once pressured us into making any decision we did not want to make on our own. Not once did we ever feel that she had anything but our best interests in mind. Being that we were brand new to the home buying process and aware of how stressful it can be, Krissy repeatedly went out of her way to make sure that we were comfortable and knowledgeable about any and all decisions that needed to be made. I could not recommend Krissy Mok highly enough. Whether its your 1st or 10th home, there's no doubt in my mind she's the best there is in this area (or any other for that matter!).”
"There are so many realtors to chose from, but for us the choice was obvious. Paul & Kristen were straight forward with everything. They put our house on the market for the right price and did not try to list it lower just to make a quick sale. They guided us through everything we needed to do to get our house ready to show. They brought through a steady stream of qualified buyers. Within 2-3 weeks they had our house sold. This team is so incredibly helpful and knowledgable. I highly recommend them to anyone looking for a positive house selling experience."